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Starting a new business?
Trading standards want to help new businesses succeed
in the Borough. By working together we can assist you
to get it right first time, reduce compliance costs
and help to ensure that your business is trading on
the right side of the law. Advice can be given over
the telephone, by letter, e-mail or by a personal visit
to your premises. This service is free of charge.
The Office of Fair Trading (OFT) has also produced
a useful guide entitled Running
a Business (pdf
format).
Business
Link website also provides a wealth of reference
material.
We may also be able to provide a staff training package
at reasonable cost, relating to the legislation
for which we are responsible.
For businesses who will also trade outside of South
Tyneside we are keen to work with you in accordance
with the home authority principle.
Customer care is also very
important for any business especially new businesses
trying to get established.
The Trading Standards Institute TSI Fair
Trading Award is a qualification for today’s
trading environment. It aims to develop key staff in
the vital area of trading law. By training for the Award,
all staff who deal with customers can achieve a standard
which has the backing of the Trading Standards profession.
This means that they can become more competent in the
management of their businesses and they can use the
qualification as part of their personal development
process.
For more information on any of these issues please
contact us to discuss
how we can help you.
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