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It's your call! Make business compete for your
money
Consumers are being encouraged by the Office of Fair
Trading to call the shots and use their power in the
market place to get business to respond to their needs.
So whether you're buying a television, having building
work done on your home or doing your weekly shop, make
sure that business competes for your money by following
our top ten tips. Remember - it's your call!
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1 |
Be assertive
- ask for what you want - don't just accept what's
offered. If you want a blue fridge or work to
be completed by a certain date, then tell your
supplier and get it in writing. |
| 2 |
Negotiate on the price you're offered - you
can sometimes get a better price even from high
street shops. |
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3 |
Remember - trying to get
the best price doesn't make you a cheapskate -
don't be embarrassed about asking for a reduction
- it's money in your pocket. |
| 4 |
Shop around and do your homework before you
buy. Always get more than one price. |
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5 |
Ask yourself what's the most
important thing to you - is it quality, service
or price? Are you prepared to pay extra for a
better after sales service, do you need a top
quality item? |
| 6 |
If you're unhappy with the service or the goods
you've bought - complain. If you don't the supplier
will think that what they've sold you is OK and
they won't know that it isn't acceptable in future. |
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7 |
Don't be afraid to tell a
supplier that you've got a better offer elsewhere.
Remember - once you've accepted an offer from
a supplier, you should honour the agreement as
long as they keep to their side of the deal. |
| 8 |
Ask if the supplier is prepared to add anything
to get your business - such as batteries or free
servicing. |
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9 |
Make
sure you've taken account of additional costs
like printer cartridges or servicing. |
| 10 |
Remember businesses are competing for your
money. If you don't ask, you don't get. |
Download the Office of Fair Trading leaflet It's
your call in pdf format (287 kb).
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