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How to complain

How often have you intended to complain about something but never got around to it? Often this is far simpler than you may think. There is a lot of information on our website which may help you to pursue your complaint or South Tyneside residents can also use our free advice service.

Additionally you may want to visit howtocomplain.com a further free independent service which you may find useful to help you resolve your complaint. It provides easy to follow steps to help all parties to communicate effectively which is sometimes all that is needed to get things sorted out.

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