Check with neighbours or friends to see if anyone has
had work done by these people and whether they are happy
with the quality of the work done.
Don't be afraid to say no and remember you do not have
to give reasons. A crafty salesman will find an answer
to every reason you give.
Follow our checklist :
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Make sure the business is genuine |
|
Make sure you have all their details - address,
phone number (not just a mobile) and vehicle registration |
|
Make sure you know exactly what you are agreeing to have done and that the
trader knows exactly what you want |
|
Obtain written descriptions of the work to
be done and quotes for the price
|
|
Find out how long the work will take |
|
Know how and how much you are going to pay |
|
Never sign any blank or partly filled in documents |
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Never pay cash in advance - it is better if
you can to pay by cheque, or to give you more
protection pay on credit when spending more than
£100 |
|
Make sure the price is inclusive and extras will not be added to the final
bill |
|
Never in any circumstances allow sales people
to take you to your bank or building society to
draw out cash |
|
Don’t pay the full amount for the job until you are satisfied with the
work carried out
|
|
Always make sure you get a proper receipt including
the trader's details and the work carried out |
|
Be careful about generous warranty claims - they are only as good as the company
backing them |
