| Do |
Ask to
see the caller's identification and examine it
carefully
|
| Do |
Phone their office to check
they are who they say they are |
| Do |
Challenge
anyone looking over your property - did you give
permission? |
| Do |
Check that the is work
necessary - get a second opinion |
Do |
Shop around
for the best deal - obtain three quotes |
Do |
Ask the caller to leave
you with the information to study at your leisure |
Do |
Remember
you should be given a right to cancel a contract
after 'cold calling' |
Do |
Get an address and phone
number (not just a mobile) in case you need to
contact the trader again |
Do |
Make a
note of the registration number of the trader's
vehicle |
Do |
Try to check the quality
of their work - ask for references and check them |
|
| Don't |
Believe
all callers are genuine |
| Don't |
Believe the 'scare stories'
a salesman may tell you - they are rarely true |
| Don't |
Believe
genuine companies have 'materials left over' or
cancelled orders - they don't |
| Don't |
Believe special deals 'today
only' - it's high pressure selling |
| Don't |
Be persuaded to pay cash
upfront |
| Don't |
Sign anything or pay for
anything until you are sure about it |
Don't |
Part with
your money until work is completed to your satisfaction |
| Don't |
Be afraid to ask the sales
person to leave - if they refuse call the police
|
