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consumer advice

Last year our consumer advice section dealt with almost 4000 requests for service from consumers as well as a large number of general enquiries. This web site provides information and advice 24 hours a day to help consumers solve their own problems.

Guidance Notes and Leaflets (Go to either listing)
Use the links below to go to our self-help advice sheets. If you are a South Tyneside trader or resident, we can also send you leaflets including those produced by other organisations eg the Office of Fair Trading, Department of Trade and Industry and the Department for the Environment, Food and Rural Affairs :

Our self-help advice sheets

Guidance notes and leaflets you can order from us

Our external publications are available in translated versions for the principal black and minority ethnic languages of South Tyneside communities; and are available in large print, Braille and on audiotape for people with sensory disabilities.

Search the advice sheets and leaflet titles

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