Consumer Questionnaire

If you have a problem

This website provides information and advice 24 hours a day to help consumers solve their own problems. You may find the answer to your problem by visiting :

	Our self help guidance leaflets section
	Our frequently asked questions section

You may also find the answer online from the Consumer Direct website. Consumer Direct is a telephone and online consumer advice service, supported by the Department of Trade and Industry.

If you still can't find the solution to your problem contact our advice service. You must be a South Tyneside resident or have a problem with a South Tyneside business. For help complete our online request below ensuring you fill out the boxes marked *

Otherwise contact your local Trading Standards Service at Trading Standards Central by typing in your postcode.

Data Protection Act - We may wish to contact you to clarify any issue you have raised but your details and comments will remain completely confidential and will not be passed on to any other party or used for any other purpose without your permission.

About you

Title:
First Name:
Surname :		*

Your Postal Address

House name:
House No:
Street:
Town:		*
Your postcode:
Your daytime phone no:
Your Email address:		*

About the Trader

Trader Name:	*
Address:


Postcode:
Phone No:

Your Complaint

How much have you paid? :
How did you pay? :
Date of purchase :	dd/mm/yy

What have you done to resolve your complaint?

What would you like to happen now?

Please tell us if you are :

Now click on the 'Send Complaint' button below.