Business Questionnaire

Business

Your Views
South Tyneside Trading Standards welcomes your views and comments on issues affecting Trading Standards. Don't forget to fill in your name, email address and town on the form.

Trading Standards undertake a wide range of tasks to protect consumers but also to help businesses.

	Where do you think we should concentrate our resources?
	What do you think is most important?
	What improvements can we make?

We would like to know. To express your views, please complete the questionnaire below by selecting the relevant buttons. Please use the text box at the end to make any suggestions.

Normally, we can only assist traders from South Tyneside. However, we welcome comments and feedback from anyone, wherever you are.

Our business questionnaire follows. You may prefer to complete our consumer questionnaire.

Data Protection Act - We may wish to contact you to clarify any issue you have raised but your details and comments will remain completely confidential and will not be passed on to any other party or used for any other purpose without your permission.

Name:
Email:
Town:

Business Questionnaire

1	What would be your preferred way of obtaining information or advice from us? (Please select more than one if appropriate)

Telephone
Letter
Personal Visit
E-Mail
Fax
Website
Other (please specify)

2	Below are listed some major areas of activity for Trading Standards. From this list choose the 5 you believe are the most important.

Advice to consumers on contract law and their rights
Advice to business on compliance with the law
Ensuring consumer products are safe
Ensuring motor vehicles are correctly described and roadworthy
Ensuring other goods and services are correctly described
Ensuring counterfeit products are not made or sold
Ensuring weighing and measuring equipment is accurate
Ensuring goods such as cigarettes, solvents, fireworks and restricted videos are not sold to children
Ensuring that goods vehicles on the Borough's roads are not overloaded
Ensuring that illegal credit practices, such as illegal moneylending are prevented

3	If you have used our service before, please tell us:

	Strongly Agree	Agree	Neither	Disagree	Strongly Disagree	Don't Know
Overall did you think it had been worthwhile contacting the service?
Because of contacting us do you feel more able to meet legal requirements?

4	Finally, please let us know of any trading concerns you have where you think Trading Standards may have a part to play.

Thank you for your time and co-operation with this survey

We would like to know the profile of businesses using our service and it would greatly assist us if you would take a minute to answer the questions below.

Type of business:

Importer
Manufacturer
Wholesaler
Retailer

Number of staff employed in business as a whole:

1 - 5
6 - 10
11 - 25
26 - 50
51 - 100
more than 100

Is your main business address or head office in South Tyneside:

Yes
No

Thank you. Now click on the 'Send Views' button below.