SouthTyneside info
 
 
 

Latest News

Consumers


Don't make your house a house of horrors

Houses eventually need repairs or maintenance and that’s a fact of life. Central heating faults, leaky roofs and electrics not working are all too common. However there are some easy steps to minimising the cost of putting things right.

Calling out an tradesman in the dead of night or on a bank holiday should only be considered in a real emergency. Whilst some contractors provide excellent service they can be also be very expensive in comparison to local tradesmen during normal hours.

In an emergency it is often easy to pick from the telephone directory the first plumber or electrician on the list, but would this guarantee you a good deal?

Those contractors who charge premium prices and rogue traders also advertise their services in this way -

So how can you get a good deal and remain safe?

Follow our checklist to avoid the pitfalls :

Is it a real emergency or can a temporary repair be made until the morning or after the weekend?

Do you know anyone who can recommend a tradesman?

Use a listed trader from our safetrader scheme

Shop around to get more than one quotation

Get a full quotation, in writing if possible, including any call out charges

Check carefully anything you are asked to sign

If things are not right endorse the papers that payment under protest

Don’t get out the first person you call

Don’t hand over cash without getting a receipt

Don’t employ a trader without knowing their verifiable address

Don’t see the trader alone if you're nervous - invite a friend or neighbour to be present

Don’t be panicked by a trader into getting “urgent” work done

TOP TIP
An estimate is only an approximation of the cost, a quotation should be a definitive price for the specified work and should not change.

Always get written estimates or quotations from the trader detailing all work intended and completed.

Top

Accessibility : Disclaimer : © South Council 2005 : Tel 0191 424 7896