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South Tyneside 'Safetrader' extended to motor trade

South Tyneside's popular 'Safetrader' Scheme for building contractors was extended on 1 March 2005 to include businesses in the motor trade with premises in South Tyneside.

The successful building contractors scheme for local legitimate business engaged in the building industry was launched in February 2003 and has a high satisfaction rate among users and the majority of businesses report an increase in trade since joining.

To be registered you must agree to abide by the terms and conditions of the scheme, have your systems audited by trading standards and pass background checks eg Office of Fair Trading and County Court Judgement records. A robust complaints procedure that works is also required to ensure that consumers get a fair deal.

In the unlikely event of a complaint not being resolved between yourself and customer you must agree to arbitration by the Trading Standards Service.

If the experience of businesses registered in the building contractors sector is repeated could lead to an increase in your turnover.

To find out more information on the scheme and how to apply visit 'Safetraders' and members for the list of motor traders currently registered.

Copyright South Tyneside Council
March 2005

 

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