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Text the Council to combat the doorstep conman

South Tyneside Trading Standards are piloting using South Tyneside Council's new text messaging service to send up-to-the-minute warnings to subscribers relating to possible rogue traders selling poor quality goods and services around the Borough.

It is particularly aimed at our our elderly and vulnerable residents, and their carers and over 100 people have already signed up to receive these up-to-the-minute warnings. Recent surveys show that approximately four-fifths of the British population either possess or have access to a mobile phone.

The introduction of this new text messaging facility allows fingertip access to Council officers and services and is yet another way that we are targeting cowboy traders to make South Tyneside a safer place for people to live."

So how does the new 'txt the council' service work? First, if you are an elderly resident of South Tyneside or a carer of an elderly or vulnerable individual enter and save the number 07786 200 802 into your mobile phone memory and then text "doorstep" to that number.

Over the pilot period we will text you with up to the minute warnings of rogue traders or doorstep scams that we become aware of affecting the South Tyneside area. Recent alerts of possible rogue trading relate to reports that people are knocking on doors selling tarmac in the East Shields area and leather coats in parts of Hebburn.

South Tyneside residents who do not own, or have access to, a mobile phone can still report a concern about rogue trading issues by calling the Council's contact centre, on 427 7000 from Monday to Friday between 8am and 8pm and between 9am and 1pm on Saturday.

Alternatively, they can use the e-services section of this website. More information is available in our press release.

 

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