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Say No To Doorstep Callers

27 Sep 2004

South Tyneside Trading Standards has issued another warning against bogus callers and cowboy builders.

During the past month Trading Standards has taken an increasing number of calls regarding door-to-door sellers. Typically a resident will receive a knock on the door from a trader who claims to be doing work elsewhere in the area and has noticed that urgent repairs are necessary to the property.

This work may not be necessary or completed to a very poor standard and it can be difficult to track these people down if you need to contact them again.

Councillor Michael Clare, Lead Member for Neighbourhood Services is warning residents to be on their guard. He says: "Get at least three quotes if you are thinking of having work carried out, and remember many goods and services sold door to door may be subject to a seven day cooling off period and the seller is required to give the resident a notice before the transaction. If a trader does not give notice of cancellation rights they may be committing a criminal offence and the matter should be reported to Trading Standards."

He adds: "Trading Standards wants to remind residents of the Safetrader scheme which can give peace of mind to people looking for builders or home maintenance professionals."

Safetrader lists are available online at www.southtyneside.info/safetraders or can be requested by phoning 424 7878. For any advice or assistance regarding anything bought contact Trading Standards Consumer Advice on 424 7898 or 424 4400.

 

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