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Say No To Doorstep Traders

31 Mar 2006

South Tyneside Trading Standards have issued another warning against bogus callers and cowboy builders.

During the past month, the Council's Trading Standards team has taken an increasing number of calls regarding door-to-door sellers. Typically, a resident will receive a knock on the door from a trader who claims to be doing work elsewhere in the area and has noticed that urgent repairs are necessary to the property.

This work may not be necessary or will be completed to a very poor standard and it can be difficult to track these people down if you need to contact them again.

Councillor Michael Clare, Lead Member for Neighbourhood Services, has warned Borough residents to be on their guard.

He said: "Get at least three quotes if you are thinking of having work carried out, and remember - many goods and services sold door to door may be subject to a seven-day cooling-off period and the seller is required to give the resident a notice of cancellation rights before the transaction.

"If a trader does not give this notice, they may be committing a criminal offence and the matter should be reported to Trading Standards."

He added: "Trading Standards wants to remind residents of the Safetrader scheme which can give peace of mind to people looking for builders or home maintenance professionals."

Safetrader lists are available online at www.southtyneside.info/safetraders or can be requested by phoning 424 7878. For any advice or assistance regarding any consumer issue, contact Consumer Direct on 08454 040506.

If you are an elderly resident of South Tyneside or a carer of an elderly or vulnerable individual, text the word 'doorstep' to 07786 200 802. We will text you with warnings of rogue traders or doorstep scams that we become aware of in the area.

 

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