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We hope that you're not having any problems using this
website. However, if you do have any difficulty viewing the site, there are some
things you can do to make it easier. These include changing the settings of your
browser to better suit your needs and using specially provided keyboard
shortcuts in case you have difficulty using a mouse.
Changing browser settings
Access Keys
Changing browser settings
If you
are having difficulties viewing our pages, most browsers allow users to change
the settings in order to alter the way pages are displayed, which may improve
readability.
Most browsers allow you to:
Ignore settings specified by a web page
Change the size of the font
Change the style of the font
Change the colour of the font
Change the background colour
Stop images downloading (so they are not visible)
To
change your settings, please click on one of the following browser types for a
step by step guide:
Internet Explorer
How do I ignore the font / colour settings specified on this
site?
How do I change the colours of the text and background on
this site?
How do I change the font style on this site?
How do I change the font size on this site?
How do I stop images downloading?
How do I ignore the font / colour settings specified on this
site?
From
the browser menu, go to the 'Tools' menu and select 'Internet Options'
Click on the 'Accessibility' option, which can be found under the 'General' tab.
You will see the following options:
Ignore colours specified on Web pages
Ignore font styles specified on Web pages
Ignore font sizes specified on Web pages
Tick the options that are appropriate to you.
Click 'OK'
Click 'OK' again to close the 'Internet Options' box
How do I change the colours of the text and background on
this site?
From
the browser menu, go to the 'Tools' menu and select 'Internet Options'
Click on the 'Colours' option, which can be found under the 'General' tab
Untick the 'Use windows colours' option
Select your own text and background colours (black text on a yellow background
provides the most contrast)
To change the colours of visited and unvisited links, click on the colours and
select your preferred colour from the palette that appears
Click 'OK'
Click 'OK' again to close the 'Internet Options' box
How do I change the font style on this site?
From
the browser menu, go to the 'Tools' menu and select 'Internet Options'
Click on the 'Accessibility' option, which can be found under the 'General' tab
Tick the 'Ignore font styles specified on Web pages' option
Click 'OK'
Back at the 'General' tab, click 'Fonts'
From this screen you can change the way your pages display 'web page font' and
'plain text font.' Once you have chosen your required settings, click 'OK'
Click 'OK' again to close the 'Internet Options' box
How do I change the font size on this site?
Go to
'View' and select 'Text Size' and select the appropriate size text, e.g.
'largest'
Adjust as appropriate
How do I stop images downloading?
This
allows you to only view text and the page will load much faster
From the main menu, go to the 'Tools' menu and select 'Internet Options'
Go to the 'Advanced' tab
Scroll down the settings until you reach 'Multimedia'
Untick the 'Show pictures' option
Click 'OK' to close the 'Internet Options' box
Netscape 7x
How do I ignore the font / colour settings specified on this
site?
How do I change the colours of the text and background on
this site?
How do I change the font style on this site?
How do I change the font size on this site?
How do I stop images downloading?
How do I ignore the font / colour settings specified on
this site?
From
the main menu, go to the 'Edit' menu and select 'Preferences'
Select 'Appearance' then 'Colors'
Under the heading 'When a web page provides its own colors and background' check
the option next to 'Use my chosen colors, ignoring the colors and background
image specified'
Click 'OK' to close the 'Preferences' box
How do I change the colours of the text and background on
this site?
From
the main menu, go to the 'Edit' menu and select 'Preferences'
Select 'Appearance' then 'Colors'
Under the heading 'Text and Background' select your own text and background
colours (black text on a yellow background provides the most contrast)
To change the colours of visited and unvisited links, click on the colours and
select your preferred colour from the palette that appears
Click 'OK' to close the 'Preferences' box
How do I change the font style on this site?
From
the main menu, go to the 'Edit' menu and select 'Preferences'
Select 'Appearance' then 'Fonts'
Change the font type to your required settings
To use these fonts when you visit all websites in future, untick the option next
to 'Allow documents to use other fonts'
Click 'OK' to close the 'Preferences' box
How do I change the font size on this site?
From
the main menu, go to the 'View' menu and select 'Text Zoom'
Select the appropriate size text, e.g. 'Larger' Netscape also allows you to
choose the size of the text as a percentage of the original, e.g. 150%
How do I stop images downloading?
This
allows you to only view text and the page will load much faster
From the main menu, go to the 'Edit' menu and select 'Preferences'
Select 'Privacy & Security' then 'Images'
Under the heading 'Image Acceptance Policy' check the option next to 'Do not
load any images'
Click 'OK' to close the 'Preferences' box
Opera
How do I ignore the font / colour settings specified on
this site?
How do I change the colours of the text and background on
this site?
How do I change the font style on this site?
How do I change the font size on this site?
How do I stop images downloading?
How do I ignore the font / colour settings specified on
this site?
From
the main menu, go to the 'File' menu and select 'Preferences'
Select 'Page style'
Under the 'Author mode' option, untick the boxes next to 'Page style sheet' and
'Page fonts and colors'
Click 'OK to close the 'Preferences' box
How do I change the colours of the text and background
on this site?
From
the main menu, go to the 'File' menu and select 'Preferences'
Select 'Fonts and colors'
Highlight the font type you would like to change, e.g. 'Normal' or 'Heading 1'
Click the 'Choose' button to the right. This will bring up a 'Font' box where
you can change the font, font style and font size. Choose the settings that are
suitable for you
Click 'OK' to close the 'Font' box
Back at the 'Fonts and colors' options, click on the box to the right of
Background color' and select your preferred colour from the palette that appears
To change colours of visited and not visited links, at 'Link style' click on the
'My link style' box to the right
The 'Links style' box will appear. Click on the colours and select your
preferred colour from the palette that appears
Click 'OK' to close the 'Link style' box
Select 'Page style'
Under the 'Author mode' option, untick the boxes next to 'Page style sheet' and
'Page fonts and colors'
Click 'OK' to close the 'Preferences' box
How do I change the font style on this site?
From
the main menu, go to the 'File' menu and select 'Preferences'
Select 'Fonts and colors'
Highlight the font type you would like to change, e.g. 'Normal' or 'Heading 1'
Click the 'Choose' button to the right. This will bring up a 'Font' box where
you can change the font, font style and size of the font. Choose the settings
that are suitable for you
Click 'OK' to close the 'Font' box
To use these fonts when you visit all websites in future select 'Page style'
(under 'Fonts and colors'
Under the 'Author mode' option, untick the boxes next to 'Page style sheet' and
'Page fonts and colors.' Tick the box next to 'My fonts and colors'
Click 'OK' to close the 'Preferences' box
How do I change the font size on this site?
You
can choose to Zoom the contents of a page (text and images) from 20% - 1000%
From the main menu, go to 'View' and select 'Zoom'
Select the magnification of the page that is most suitable for you
How do I stop images downloading?
This
allows you to only view text and the page will load much faster
From the main menu, go to the 'File' menu and select 'Preferences'
Select 'Multimedia'
Next to Images you will see a drop down menu. Click on the arrow to expand the
menu and select 'Show no images'
Click 'OK' to close the 'Preferences' box
Access Keys
We
have provided a series of keyboard shortcuts intended to help users who have
difficulty in using pointing devices such as a mouse. This web site uses the UK
Government access key system and the following information summarises each of
the keyboard shortcut commands available to you.
The following access keys are
used on this site:
S- Skip Navigation
1 - Home page
2 - Latest News
3 - About Our Service
4 - Consumer Advice
5 - Business Advice
6 - Licensing
7 - Application Forms
8 - Education
9 - Advanced Search
T - Contact Trading Standards
L - Contact Licensing
Depending on your browser type the pages can be accessed in the following ways:
Windows-based systems, in general, press the "Alt" key and the relevant access
key:
if you are using Microsoft Internet Explorer version 4 then press "Alt" and
the relevant number/letter at the same time
if you are using Microsoft Internet Explorer version 5 or 6 then press "Alt"
and the relevant number/letter, then press the "Enter" key
if you are using Netscape version 6 or later, or Mozilla, then press "Alt" and
the relevant number/letter at the same time
With Macintosh-based systems, press the "Ctrl" key and the relevant access key
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Stockton-on-Tees
Borough Council Trading Standards & Licensing Service