Click Here To Visit The Main Stockton Council Web Site

Trading Standards

& Licensing

Accessibility

We hope that you're not having any problems using this website. However, if you do have any difficulty viewing the site, there are some things you can do to make it easier. These include changing the settings of your browser to better suit your needs and using specially provided keyboard shortcuts (access keys) in case you have difficulty using a mouse.

If you need to view our site in a different language then there are some automatic translation services available.

Changing browser settings

If you are having difficulties viewing our pages, most browsers allow users to change the settings in order to alter the way pages are displayed, which may improve readability.

Most browsers allow you to:

Ignore settings specified by a web page
Change the style of the font
Change the colour of the font
Change the background colour
Stop images downloading (so they are not visible)

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Internet Explorer

How do I ignore the font / colour settings specified on this site?
How do I change the colours of the text and background on this site?
How do I change the font style on this site?
How do I change the font size on this site?
How do I stop images downloading?

How do I ignore the font / colour settings specified on this site?

From the browser menu, go to the 'Tools' menu and select 'Internet Options'
Click on the 'Accessibility' option, which can be found under the 'General' tab.
You will see the following options:

Ignore colours specified on Web pages
Ignore font styles specified on Web pages
Ignore font sizes specified on Web pages
Tick the options that are appropriate to you
Click 'OK'
Click 'OK' again to close the 'Internet Options' box

How do I change the colours of the text and background on this site?

From the browser menu, go to the 'Tools' menu and select 'Internet Options'
Click on the 'Colours' option, which can be found under the 'General' tab
Untick the 'Use windows colours' option
Select your own text and background colours (black text on a yellow background provides the most contrast)
To change the colours of visited and unvisited links, click on the colours and select your preferred colour from the palette that appears
Click 'OK'
Click 'OK' again to close the 'Internet Options' box

How do I change the font style on this site?

From the browser menu, go to the 'Tools' menu and select 'Internet Options'
Click on the 'Accessibility' option, which can be found under the 'General' tab
Tick the 'Ignore font styles specified on Web pages' option
Click 'OK'
Back at the 'General' tab, click 'Fonts'
From this screen you can change the way your pages display 'web page font' and 'plain text font.' Once you have chosen your required settings, click 'OK'
Click 'OK' again to close the 'Internet Options' box

How do I change the font size on this site?

Go to 'View' and select 'Text Size' and select the appropriate size text, e.g. 'largest'
Adjust as appropriate

How do I stop images downloading?

This allows you to only view text and the page will load much faster
From the main menu, go to the 'Tools' menu and select 'Internet Options'
Go to the 'Advanced' tab
Scroll down the settings until you reach 'Multimedia'
Untick the 'Show pictures' option
Click 'OK' to close the 'Internet Options' box

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Access Keys

We have provided a series of keyboard shortcuts intended to help users who have difficulty in using pointing devices such as a mouse. This web site uses the UK Government access key system and the following information summarises each of the keyboard shortcut commands available to you.

The following access keys are used on this site:

s - Skip Navigation

h - Home page
a - About Us
c - Consumers
b - Business
l - Licensing

n - News

k - Access Keys

t - Contact Trading Standards

m - Contact Licensing

Depending on your browser type the pages can be accessed in the following ways:

Windows-based systems, in general, press the "Alt" key and the relevant access key:
if you are using Microsoft Internet Explorer version 4 then press "Alt" and the relevant number/letter at the same time
if you are using Microsoft Internet Explorer version 5 or higher then press "Alt" and the relevant number/letter, then press the "Enter" key
if you are using Netscape version 6 or later, or Mozilla, then press "Alt" and the relevant number/letter at the same time
With Macintosh-based systems, press the "Ctrl" key and the relevant access key

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Translation Services

Full translation services are extremely expensive but this website can be viewed in English and several other languages using the automated free translation service provided by Google (and then select "language tools" next to the search box) and Yahoo Babel Fish.

Please note that these services are automated and therefore may produce some unreliable translations (e.g. 'kids' is translated to 'young goats').

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