On this page you will find a list of helpful consumer contacts. Click on the type of organisation you require for full details. For Wiltshire Trading Standards Service' contacts, please go to our About Us page.

• Citizens advice bureaux
• Information centres
• Office of Fair Trading
• Other consumer contacts
• Neighbouring Trading Standards departments

Citizens advice bureaux

To find the CAB closest to you go to :http://www.cabwiltshire.org.uk

Information centres

Office of Fair Trading (OFT)

Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX
Telephone: 020 7211 8000
Fax: 020 7211 8800
Web Site: http://www.oft.gov.uk

Other consumer contacts

DTI
Consumer Affairs & Competition Policy
Web Site: http://www.dti.gov.uk/cacp/

Department of the Environment Food and Rural Affairs (DEFRA)
Nobel House
17 Smith Square
London
SW1P 3JR
Telephone: 020 7238 6000
Fax: 020 7238 6591
HELPLINE: 08459 33 55 77
Web site:http://www.defra.gov.uk

Food Standards Agency
Aviation House
125 Kingsway
London
WC2B 6NH
Telephone: 020 7276 8000
Web site:http://www.food.gov.uk

Office of Water Supplies (OFWAT)
City Centre Tower
7 Hill Street
Birmingham
B5 4UA
Telephone: (0121) 625 1300
Web Site: http://www.ofwat.gov.uk

Office of Gas & Electricity Markets (OFGEM)
See the next entry if you want to make a complaint about this industry
9 Millbank
London
SW1P 3GE
Telephone: 020 7901 7000
Fax: 020 7901 7066
Web Site: http://www.ofgem.gov.uk

Energywatch (for consumer complaints about the energy supply industry)
Southern Area Office
5th Floor
Heron House
8-10 Christchurch Road
Bournemouth
Dorset
BH1 3NA
Telephone: 0845 906 0708
Fax: 020 7799 8341
Web Site: http://www.energywatch.org.uk

Office of Telecommunications (OFTEL)
Export House
50 Ludgate Hill
London
EC4M 7JJ
Telephone: 020 7634 8700
Web Site: http://www.oftel.gov.uk

The National Lottery Commission
10 Wigmore Street
London
W1U 1QU
Telephone: 020 7016 3400
Web Site: http://www.natlotcomm.gov.uk

Local Authorities Coordinators of Regulatory Services (LACORS)
10 Albert Embankment
London
SE1 7SP
Telephone: 020 7840 7200 Web Site: http://www.lacots.org.uk

Neighbouring Trading Standards departments

Wiltshire County Council, Trading Standards Service, County Hall, Trowbridge, Wiltshire, BA14 8JD
Telephone: (01225) 713547    Fax: (01225) 713987   
Electronic Mail: tradingstandards@wiltshire.gov.uk
Internet World Wide Web: http://www.tradingstandards.gov.uk/wiltshire