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Other Advice Agencies

There are a number of organisations within Wirral who can offer consumers help of a specialist nature, whether their problem be a legal one or one relating to housing amongst many.  Listed are a number of organisations and how to contact them.  Some have internet sites of their own either locally or nationally based.  They are:

Advocacy in Wirral

Advocacy In Wirral, 72-74 Woodside Business Park, Shore Road, Birkenhead, Wirral CH41 1EL

Phone:  0151 650 1530     FAX:   0151 666 1800

E-Mail:  Tony Lawrence - Manager

Opening Hours:  Mon - Fri:  9am - 5pm

Access:  Full wheelchair access. No adapted toilets. Lift.

Services Offered:  Advocacy service for people with mental health problems. Offer advice on benefits, housing and mental health issues at hospitals, residential homes and day centres. Provide advocates who help partners express their views. Offer crisis advocacy and support at complaints procedures and mental health tribunals.

How to contact:  Call in or phone and/or make an appointment or e-mail.

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Age Concern

Age Concern – Wirral, 42-44 Market Street, Birkenhead, CH41 5BT

Phone: 0151 666 2220  Fax: 0151 650 0212

Email: Age Concern - Wirral  Website: www.ageconcern-wirral.merseyside.com

Opening hours: Mon - Fri: 9.30am – 4.00pm  Office hours: Mon-Fri: 9am - 4.30pm

Access: Full wheelchair access and adapted toilets. Entrance on ground level, lift to all floors. Home visits for people unable to attend the office.  Languages: BSL.

Client group: Older people (55+) and their carersService level: General help including casework.

Services offered: Range of services for older people. Advice and information from main office and a mobile resource unit. Day care centre providing respite care for mentally and physically frail older people. Advocacy worker.

How to contact: Call in, telephone, make an appointment or write.

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Citizens Advice Bureaux

Birkenhead CAB, 50 Argyle Street, Birkenhead, CH41 6AF. 

Phone: 0151 647 6517 OR   0151 647 3826  (To Make Appointments Only)  Fax: 0151 647 3026

E-Mail: Birkenhead CAB

Opening hours: Monday to Friday 9.30am – 3.30pm

Access:  Full wheelchair access and adapted toilets. Wide doors. Access to loop system.

Client group:  General public.   Service level:  Specialist help.

Services offered:  Advice and information on a range of issues, including housing rights, welfare rights, and benefits, money debt, consumer rights and employment rights. Representation at Birkenhead Court tribunal for employment/welfare benefit appeals and for Housing Repossession.

How to contact: Drop in, or phone, during opening hours or write/ and or make an appointment, or e-mail.

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Bebington CAB Ltd, 57 New Chester Road, New Ferry, CH62 1AB

Phone:  0151 645 8793         FAX:  0151 644 9478

Wirral Wide CAB Video Conference Advice Link:  0151 644 0362  Monday - Friday 9.30am - 4.30pm.  Access at Libraries and One Stop Shops.

E-Mail:  Bebington CAB           Website:  www.bebingtoncab.co.uk

Opening hours:  10am – 4pm  Mon - Fri   Thurs 10 - 1 Appointments Only

Access:  Full wheelchair access and adapted toilets. Free accessible parking. Loop system. Home visits available for people unable to attend the office.  Languages:  Access to interpreters.

Client group:  General public   Service level:  Specialist help

Services offered:  Advice and information on a range of issues, including housing rights, welfare rights and benefits, money and debt, consumer rights and employment rights. Money advice by appointment.

How to contact:  Drop-in, phone, write and/or make an appointment or e-mail.

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Heswall and District CAB, Hillcroft, Rocky Lane, Heswall, CH60 0BY

Phone: 0151 342 6565 or 342 6371   Fax: 0151 342 6371

Email: Heswall CAB

Opening hours: Mon-Fri: 10am-4pm (Main Bureau) Mon-Fri 10 - 4  Wed 10.30-4.00 (Arrowe Park Outreach Centre)

Access: Full wheelchair access and adapted toilets. 2 parking spaces for disabled drivers. Ramped entrance. Portable loop system available.  Languages:  French, German.

Client group:  General public  Service level:  General help including casework.

Services offered:  Advice and information on a range of issues, including benefits and welfare rights, consumer issues, employment and housing rights, legal issues, money and debt. Can provide advice via email. Outreach bureau at Arrowe Park Hospital.

How to contact:   Drop in or telephone during opening hours or e-mail.

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Wallasey CAB, 237-243 Liscard Road, Wallasey, CH44 5TH

Phone: 0151 639 7858  Fax: 0151 630 5118

Email: Wallasey CAB

Opening hours: Office hours: Mon - Fri 9.00 am – 5.30pm

Access: Full wheelchair access and adapted toilets. Parking at rear of building for disabled access. Level entrance. Hearing loop available.  Languages: Access to interpreters, Language Line, BSL.

Client group: General public.  Service level: Specialist help. 

Services offered: Advice, representation and information on a range of issues, including: benefits and welfare rights, consumer, employment and housing rights, money and debt. Representation of clients at tribunals. Telephone advice Mon-Fri 9.30am-10.30am.

How to contact: Drop in, phone, e-mail or write for an appointment.

 

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West Kirby CAB, 1-3 Acacia Grove, West Kirby, CH48 4DD

Phone: 0151 625 0625  Fax: 0151 625 0625

E-Mail: West Kirby CAB

Opening Hours: 10 am to 4 pm Monday to Friday

Access: Full wheelchair access and adapted toilets. Premises level throughout.  Languages: Access to interpreters, Spanish, French

Client group: General public.  Service level: General help including casework.

Services offered: Advice and information on a range of issues, including: benefits and welfare rights, consumer issues, employment and housing rights, legal issues, money and debt.

How to contact: Drop-in, phone, and write, e-mail and/or make an appointment.

 

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Trading Standards Division, 3rd Floor, Wallasey Town Hall, Brighton Street, Wallasey, Wirral CH44 8ED
Telephone: 08454 04 05 06    Fax: (0151) 691 8098
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