Resale of Tickets

The Price Indication (Resale of Tickets) Regulations 1994 affect you if:

• you re-sell tickets for 'entertainments' - particularly tickets for plays, shows, concerts and sporting events, and
• you are not the promoter of the event or his agent.

Ticket agencies aren't the only business affected by the regulations. Coach companies offering trips to plays, concerts, shows, or sporting events need to be aware of them too.

What do the regulations require?

• If you give a price indication for a ticket, you must give the full details that appear on the ticket and especially:
  • the face value of the ticket.
  • the location of the seat, including any features which may adversely affect a purchaser's use or enjoyment of it - e.g. restricted view, limited access.
  The duty to give details of adverse features extends to all information known to the reseller, even if it isn't printed on the ticket.

• This information must be given before any contact is concluded, and must be given in writing (except for telephone sales, where it must be given audibly). Where the seller and purchaser deal face to face, it is enough to show the ticket so the consumer can read it.

Guidance on the regulations can be found at www.dti.gov.uk/ccp/topics1/guide/pricetickets.pdf

Please Note

This leaflet is not an authoritative interpretation of the law and is intended only for guidance. For further information please contact your local Consumer Protection or Trading Standards office.

Trading Standards Division, 3rd Floor, Wallasey Town Hall, Brighton Street, Wallasey, Wirral CH44 8ED
Telephone: (0151) 691 8020    Fax: (0151) 691 8098
Internet World Wide Web http://www.tradingstandards.gov.uk/wirral/
Electronic Mail: tradingstandards@wirral.gov.uk