Wirral logo - click here for Wirral MBC Website

Wirral Crest - click here for Wirral MBC Website

Click here to open the Membership Directory of the Wirral Fair Trading Scheme

CSN Registered Member

CLS General Help

Home Page Business Consumer News About usService
Support Pack

Letter to Seller Requesting Free Repair - Goods

                                                                                                                  Your Name
                                                                                                                   & Address

                                                                                                                  

Date..........

The Owner or Company Secretary 
The Furniture Stores 
Any Road 
Anywhere X12 3YZ 


Dear Sirs, 

Sale of Goods Act 1979 (as amended)


I am writing in connection with the purchase of a description of goods purchased from yourselves, on the date, at a cost of £....... The goods have developed the following faults: -

·   List faults

I have complained to you about these faults on previous occasions and, to date, I have received no response.

In accordance with my statutory rights under the Sale of Goods Act 1979 (as amended), i.e. that goods be of satisfactory quality, I write to request that a repair is effected immediately.

I look forward to receiving your reply within the next 14 days, failing which I will have no alternative but to take further action against you.

Yours faithfully, 


Sign and print your name here.


 

This is only a sample letter to give you guidance on what to write. You will need to substitute your own details at the appropriate places (shown in bold). Remember to keep a copy of your letter. Send it recorded delivery. Don't forget to sign it.

April 2003

-----

Top of Page Message

3rd Floor, Wallasey Town Hall, Brighton Street, Wallasey, Wirral CH44 8ED
Telephone: (0151) 691 8020    Fax: (0151) 691 8098
Internet World Wide Web http://www.tradingstandards.gov.uk/wirral/
Electronic Mail: consumeradvice@wirral.gov.uk

Copyright © Wirral Trading Standards Division 2005