Trading Standards Division - Consumer Advice - Letter Before Action

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Letter Before Action - Remedial Costs

                                                                                                                  Your Name
                                                                                                                   & Address


Date..........

The Owner/Company Secretary
The Builders
Any Road
Anywhere X12 3YZ

Dear Sirs,

Supply of Goods and Services Act 1982 (as amended)

I refer to my previous correspondence in relation to this matter. I enclose a copy of the estimate from name of company for the correction/completion of the work required.

I look forward to receiving payment of this amount in full within the next seven days, failing which I give you notice of my intention to commence legal proceedings in the County Court without further notice.

If it is necessary to pursue this course of action, please note I will also pursue interest and incidental costs.

Yours faithfully,

Sign and print your name here.

This is only a sample letter to give you guidance on what to write. You will need to substitute your own details at the appropriate places (shown in bold). Remember to keep a copy of your letter. Send it recorded delivery. Don't forget to sign it.

April 2003

3rd Floor, Wallasey Town Hall, Brighton Street, Wallasey, Wirral CH44 8ED
Telephone: (0151) 691 8020 Fax: (0151) 691 8098
Internet World Wide Web http://www.tradingstandards.gov.uk/wirral/
Electronic Mail: consumeradvice@wirral.gov.uk