Trading Standards Division - Consumer Advice - Letter to Finance Company

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Letter to Finance Company - Repairs

                                                                                                                  Your Name
                                                                                                                   & Address


Date..........

The Manager/Company Secretary
The Finance Company
Any Road
Anywhere X12 3YZ

Dear Sirs,

Consumer Credit Act 1974 - Section 75 Account No.............

I enclose herewith a copy letter I have today sent to name and address of supplier, in connection with problems I have experienced with details of product, purchased from them.

This was paid for using a credit card/finance agreement with your company as detailed above. Accordingly, under the provisions of s75 of the Consumer Credit Act 1974, you are jointly liable for any breach of contract.

I look forward to receiving your proposals with a view to resolving the matter and would appreciate your response in this regard within the next fourteen days.

Yours faithfully,

Sign and print your name here.

This is only a sample letter to give you guidance on what to write. You will need to substitute your own details at the appropriate places (shown in bold). Remember to keep a copy of your letter. Send it recorded delivery. Don't forget to sign it.

April 2003

3rd Floor, Wallasey Town Hall, Brighton Street, Wallasey, Wirral CH44 8ED
Telephone: (0151) 691 8020 Fax: (0151) 691 8098
Internet World Wide Web http://www.tradingstandards.gov.uk/wirral/
Electronic Mail: consumeradvice@wirral.gov.uk